Please follow these steps to return an item :
1. Login in to your customer account.
2. Access your order, section « My orders ».
3. Choose your order in question.
4. Choose on the option « Make a return ».
5. Print your completed return form and put in in your package. The return form must be submitted to our sales team so that the return can be properly processed.
6. Leave your parcel at the nearest post office.
Upon receipt of your parcel, we will give you a refund as long as the returned product meets our terms and conditions.