How do I return my order?

If your order is not to your liking, you have 14 days from receipt of your parcel to return it for a refund. The products you wish to return must be packaged in their original packaging and accompanied by their labels. Simply follow the steps below:

1. Log in to your customer account

2. Go to "My orders".

3. Select the relevant order, the products you wish to return and the quantity.

4. Click on "Return a product". This option will not appear if you exceed the 14-day time limit.

5. Please be patient so that our internal service can validate your return request.

6. Return to your customer account, tab "Product return", then print the return form.

7. Slide in the completed returns form. Unfortunately, if this form is missing, we will not be able to identify your order number and process your return quickly.

8. Deposit your parcel, have your proof of deposit stamped and keep it. As soon as we receive your package in compliance with our return conditions, we will proceed with your refund.

Our return address: Les Artistes Paris ZI de la Saint Denis Rue Louis de Broglie 27130 Verneuil sur Avre France